Wedding Cakes by Tawanda
 Call us: 757-345-2440
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Custom Cake Design studio 
Q & A                                                                                                                      Cakes by Tawanda

Where are you located and how do I visit you?

We are located at 1408 Richmond Rd. Ste. B, Williamsburg ,VA and meet clients in our showroom by appointment only (Bridal consults) Birthday orders may walk in during office hours. 
Call us at 757-345-2440 to schedule your cake consultation.

How far in advance should I place my cake order?

We recommend that you book your cake 1-6 months before the event. Due to the high demand of our cakes, we cannot guarantee availability without a secured payment and a signed contract.

What form of payments do you accept?
We accept cash, and credit cards. (No checks)

Can I place an order via E-mail or Facebook?

While you may request cake information through Email & social media messages, all orders must be confirmed by phone or in person. Due to the high volume of messages we receive, please be patient and we will respond to your message as soon as possible. If it’s an urgent matter, call us directly.

What do I need to bring with me to my cake consultation?

Bring ideas and details you would like included in your cake design, such as color swatches, invitations, details from your wedding dress, etc. Please come prepared and be ready to answer questions related to your event details.

Is there a cake consultation fee? What takes place during a consultation?
Cake consultations are complimentary. During the consultation, you will be provided with a cake tasting, talk about specifics such as cake design, delivery time, & pricing.

Are your cakes baked fresh on-site?

We are very proud to baked fresh on-site and made to order, we offer our clients the ultimate best in their cake needs.

Do you make “Fake” or Styrofoam layers?

There is no such thing as fake, since the same amount of time and labor goes into designing a cake, whether there’s cake on the inside or not. Keep in mind; it’s the decoration of the cake that costs more than the actual cake itself. Therefore, if you want Styrofoam layers to “pump up” the height of your cake, we can of course do that for you, but it will cost you extra.

How much do your cakes costs? I don’t see a price list.

It’s impossible to offer a price list, since each cake price incorporates numerous variables. Many factors are taken into account, such as number of servings, complexity of the design, height of the cake, sugar flowers and décor accessories.

Do you ship your cakes?

We do not ship our cakes due to the delicate nature of the cakes. For destination events, please email us for further details.
I want a really tall cake, but only have 100 guests at my wedding, is that possible?
We would love to be able to provide you with the wedding cake of your dreams. However, it is impossible to take a cake that serves 350 guests and shrink it down to serve 75-100 guests. If we were to shrink it down, it would not fit to scale and will look out of proportion. If you are looking to cut costs, adding “fake” tiers won’t help, because it’s the decoration of the cake that costs more than the actual cake itself. For us, the amount of guests dictates how many tiers your cake will be and your final choice in design will determine the cake price.

How much is my cake deposit going to be?

Your cake deposits are typically 50% or the minimum of $100.00, all wedding cake balances are due 30 days prior to your event. All sales are final. 
Unpaid balances are subject to cancellation without further notice. Cash only for all late payments.

All payments are non-refundable and non-transferable

Advantages of a custom baker verses a grocery store

Cakes by Tawanda offer a free sit down private consultation with every client.
*Chain stores do not offer this service.

Cakes by Tawanda is a custom cake shop where all cakes are fresh baked on a daily bases.
*Chain store bakeries’ no longer bake on premises; all cakes are shipped in pre-baked and frozen. 

Cakes by Tawanda offer a large variety of cake flavor options and combinations.
* Chain stores only offer 2 or 3 options

Cakes by Tawanda will custom design every cake to match the desires of the clients.
*Chain stores only offer set designs. 

Cakes by Tawanda offer a large verity of fruit filling options or liquors.
*Chain stores has limited fruit filling options and do not offer liquors.

Cakes by Tawanda - you meet face to face with the owner whom will be baking, designing, decorating, and delivering your wedding cake. She is with every client throughout the whole wedding planning process to the final delivery. We do not do “cookie cutter style cakes” each bride and groom are different and so should your wedding cake. 
*Chain stores allow several associates to handle and discuss your wedding details, which leaves room for error or miscommunication. 
*All decorators do not have wedding cake experience or knowledge of proper construction of a wedding cake.

  Cakes by Tawanda offer vegan, sugar free, and gluten free cakes.
*Chain stores do not offer dietary restricted cakes.